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Return Policy

CoffeeNuts guarantees satisfaction and we will refund the purchase price of any in- stock item that the buyer is not 100% satisfied with. We will accept returns within 30 days from the date of purchase. All returned items are subject to a 15% restocking charge. Buyer must return the item in the same condition that we shipped it in, with return shipping pre-paid. Custom made or special ordered items may not be returned.

In order to return any item, please fill out the form below or call us. You will receive a return confirmation number and instructions. Failure to follow the return instructions will result in additional re-stocking fees.

Billing Information (exactly as used when ordering)

All fields are required

First Name:
Last Name:
Email:
Phone number:
Invoice # (Order ID if invoice # is not available):
Item(s) to be returned:
Reason for returning:


Damaged during shipping (also see below)
Incorrect item shipped
Incorrect item ordered
Manufacturers defect
No longer want the item
Other (please explain)

By checking this box, I agree with CoffeeNuts.com Return Policy.


SHIPPING DAMAGE

Items damaged during shipping will be refunded in accordance with the shippers
refund policy. Please call UPS at 1-800-PICK-UPS (1-800-742-5877) or FedEx at 1-800-Go-FedEx (1-800-463-3339) before opening the package. Please also review UPS Terms & Conditions and FedEx Terms & Conditions for more information.

Please call 813-920-7259 for more information.

Customer Service : (EST 9:00am-5:00pm)
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Copyright 2002 - 2003 Web Direct Brands Inc. All right reserved
13100 State Road 54, Odessa FL, 33556

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